Remote Support

Get Remote Support

Download and run the support tool — then share your session ID with your technician.

How It Works

1

Download & Run

Click the button above to download the support tool. Run it directly — no install needed.

2

Share Your ID

A 9-digit session ID will appear on screen. Read it to your technician over the phone or chat.

3

Accept the Connection

Your technician will connect. Click Accept when prompted to start the remote session.

Windows shows a warning when I try to run it?

Windows SmartScreen may show a warning for new downloads. Click "More info" then "Run anyway" to proceed. The software is safe — it's the same RustDesk used by millions worldwide.